Trust & Safety
Your safety is our priority.
Multiple layers of protection ensure every interaction on StrangerHelp is safe and secure.
Escrow Payment Protection
All payments are held in escrow. The helper gets paid only after the task poster verifies completion. No scams, no disputes.
Identity Verification (Optional)
Helpers can verify their identity via Aadhaar eKYC to earn a 'Verified' badge. This is optional but builds trust and unlocks premium tasks.
Two-Way Ratings
Both task posters and helpers rate each other after every interaction. Low-rated users are flagged and reviewed.
Photo Proof with Metadata
Completion proof photos include geolocation and timestamp metadata. This prevents fake completions and ensures accountability.
SOS Emergency Button
An always-available SOS button shares your real-time location with local authorities. Available to all users during active tasks.
Dispute Resolution
A dedicated resolution team reviews disputes within 24 hours. Clear evidence-based process with photo proof and chat history.